Client : Novant Health
As a component of our comprehensive
masterplanning engagement, we completed a study to determine the facility requirements to meet fast-growing regional demand for women’s services. Our team analyzed four options with the primary consideration locating all post-partum beds on one floor. Operational considerations included
improving patient satisfaction through enhanced education and communication initiatives,
streamlining processes for registration and discharge, expanding triage to
improve efficiency and balance staffing levels, and empowering patients by offering both LDR and single room maternity care options.
As a significant component of the masterplan implementation, the women’s center is one of two Centers of Excellence that anchor the new North Pavilion. The fourth floor addition includes 24
LDRs designed in suites of four and an 8-bed
labor triage unit. Renovated space houses a 20-bed
antepartum unit, a 21-bed
GYN unit, and other services.
The third floor addition consists of 40 Level II/III
NICU bassinets grouped in semi-private suites of two and arranged around central support. Each bay contains a staff charting area, separate nourishment room (accessible to families) to contain noise, and lactation room for pumping. Each bay provides direct access to Dillard Park, sibling play areas, and chapel.